Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas in massage therapy. Overall Review: Top 10 Rated Hot Tub And Spa Dealer What We Know About Bullfrog Spas. They can provide a foot massage with a foot jet pump and have multiple seating depths. Spanish: (301) 504-7800. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Master Spas’ hot tub and swim spa diverter valve caps have been recalled by Health Canada. Honda Tiller Product Safety Recall - FG110K1AT & FG110K1UT. This list includes Mattel recalls & safety alerts announced since August 4, 1998. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. Recent Notices. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. The piece is an affordable, durable, easy-to-install replacement that will put your spa experience in your hands. You are here: Home / Recall, Stop Use, Inspection, Safety, and Retrofit Notices. The firm has received 112 reports of the valve caps popping off including four reports of consumers being struck by the cap. Consumers should check with recalling firms for further details. Master Spas® reserves the right to change product specifications or features without notice. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line. What We Know About Master Spas. The model name is the first 3 or 4 digits of the hot tub or swim spa serial number, and is engraved into a silver plate on the lower right or lower left corner of the front side of the hot tub or swim spa. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. The FDA flagged more than 60 products for recall that tested positive for methanol. Guardian Edge Series Cable Self-Retracting Lifelines. Please select a recall or safety alert from the list below and follow the link to learn about that recall & safety alert. We have many sizes in our database for Master Spas over the years or we can build you a custom sized cover. Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas’ dealer for a free repair. Recall Masters assists dealerships in taking over where factory recall programs leave off by identifying all vehicle owners in the dealer’s Primary Market Area (PMA). Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer. Jumbo Fun Slide with Water Connection Recall The generator’s model number is EA-4H-5. The link you selected is for a destination outside of the Federal Government. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. The recall began April 9, 2020. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Our vast selection of Master Spa hot tub diverter assemblies are all genuine OEM replacement parts direct from Master Spa. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). 2016 Notices. Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps. Bullfrog Spas 668 W. 14600 S Bluffdale, UT 84065 www.calderaspas.com (801) 565-8111 . The model numbers for the hot tubs and swim spas are: 461; 470; 471; 472; 480; 481; 482; 780; 781; 5200; 5300; 5400; 5600; 7000; 7500; 8000; 8500; 9000; DT6; ENV; ES; ESX; GRD; LT6; MON; MT6; NUG; PRS; RB4; RL4; RS1; RS2; XB4; XL4; XSD; XSL; XSP; and XSR. A recall is a voluntary action taken by a company at any time to remove a defective drug product from the market. No injuries have been reported. The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty. As of the date of this notice, no 3M twin-leg SRL product is approved for … On older spas, the diverter valve was in the equipment area. The model names are printed on the control panel covers. Phone: (301) 504-7908 Fisher and Paykel Cooktop Product Withdrawal. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas … Recall Masters is looking to partner with all data and platform providers that serve car dealers, rental agencies, fleet management, rideshare services, food delivery providers, couriers and any other business that utilizes vehicles in the fulfillment of services. This information helps to determine the potential problem. Please use the below phone number for all media requests. Others are Replacements that will work as well or better. This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. Master Spas support had reviewed the photo of the shell that was sent to us. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). Swim spas were sold for about $16,000 to $30,000. DMM Carabiners. Bullfrog International, LC is the parent company of Bullfrog Spas®. Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. Maax Spas has received six reports of generators in the affected hot tubs and swim spas igniting and causing damage to the generators and surrounding hot tub or swim spa components. The serial numbers are printed on the right side of the spa control. This recall involves 2-inch diverter valve caps sold with certain Master Spas “Twilight Series,” “H2X Swim Spa,” and “MP Signature Deep Swim Spa” hot tubs/swim spas. This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. The 50.8-mm (2-in.) The model names are printed on the control panel covers. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Capital Safety Advanced Adjustable Offset Davit Systems. This stop use/recall affects all models of the Twin-Leg Nano-Lok edge and Twin-Leg Wrap Back SRLs since first introduced in 2013. Return to this page if you are interested in learning about additional recalls & safety alerts. ET daily or online at www.c-m-p.com and click on “Product Recall” at the bottom of the page for more information. We make covers for these Master spa sizes and many more! Simply click on a product link for information to get the next steps you should take, including contact information for the manufacturer, if you have purchased the recalled item. In some models, the diverter valve was part of the jets. Hot tubs were sold for about $4,000 to $15,000. Master Spas offers hot tub troubleshooting and repairs for a variety of common (and not so common) issues. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. A Master Spas control panel cover showing the brand name “Twilight”, A Master Spas control panel cover showing the brand name “H2X”, A Master Spas control panel cover showing the name “MP Signature Deep Swim Spas”, A Master Spas control panel cover showing the brand name “MP Signature Deep Swim Spas”, Photo of the recalled valve cap location below diverter handle on a Master Spas spa. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. Master Spas 6927 Lincoln Parkway Fort Wayne, IN 46804 www.masterspas.com (260) 436-9100 . 2015 Notices. The chemical can be toxic when absorbed through the skin and life-threatening if ingested. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. We can help you resolve a number of hot tub problems. Infinity and Olsent branded TPS and Orange Round Electrical Cables. Find answers to common hot tub and spa issues with recommendations on specific steps to resolve these common problems. Master Spa Cover Sizes. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Maax Spas Recalls Hot Tubs And Swim Spas Due To Fire Hazard, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. Phone: (301) 504-7908 Searchlight Light Fittings Product Recall Notice. The listing is meant as a aid in helping you find your replacement parts faster.Not as a guarantee of results. The year model of the spa determines the type of diverter valve that was used. At Master Spas, all of our hot tubs and swim spas are proudly made in the USA using the very best materials and innovative processes. We're very sorry to have seen that this damage that occurred to the customer's spa. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Spanish: (301) 504-7800. About 550 in the U.S. (In addition, about 630 were sold in Canada), Spirit Halloween Recalls Children’s Flashlights Due to Fire and Burn Hazards, Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard, Lidl US Recalls Powerfix Steel Shelving Units Due To Tip-Over and Entrapment Hazards, Ring Recalls Video Doorbells (2nd Generation) Due to Fire Hazard, Westinghouse Lighting Recalls Outdoor Ceiling Fans Due to Impact Injury Hazard (Recall Alert) (Recall Alert), View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. Most Master Spas hot tubs cost between $4,000 and $15,000. The Master Spas offer a nice collections of hot tub that offer health benefits, comfort, and … Serial number plate on front corner of hot tub. The list below is a current list of items subject to recall that have been sold by Sears, Sears Grand or Sears Essentials. Certain Master Spas Hot Tub and Swim Spa Diverter Valve Caps recalled due to impact hazard Due to the extraordinary circumstances surrounding COVID-19, recalling companies may not be available to provide information to consumers at this time regarding corrective actions for posted recalls. MASTER SPAS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: master spas. MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at duvrepair@maaxspas.com or online at www.maaxspas.com or www.deltaUVrepair.com for more information. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it. - 1050 - 557 - 570 - 650 - 657 - 670 - 700 - 750 - 800 2138 W Wisconsin Ave Appleton, WI 54914-3115. Protecta Rebel Self-Retracting Lifeline. Caption: Delta UV model EA-4H-5 generator, uninstalled. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. The generator’s model number is EA-4H-5. Diverter valve caps sold with Master Spas hot tubs and swim spas, BRP Recalls All-Terrain Vehicles Due to Crash Hazard (Recall Alert) (Recall Alert), Camp Chef Recalls Portable Gas Stoves Due to Fire Hazard, Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard, Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert) (Recall Alert), Burley Recalls Child Bicycle Seats Due to Crash Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. Independent hot tub and swim spa retailers nationwide, from  January 2012 through July 2015. 920-727-1700. Searchlight Spotlight Fittings Product Recall Notice. 4e Brands North America is voluntarily recalling ten (10) bottle sizes of Hand Sanitizers to the consumer level. On newer spas, the diverter valves are located at the top of the spa. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Master Spas are known to be of high quality and built to be very reliable. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Consumers should check with recalling firms for further details. CPSC.gov is an official website of the United States government. Master Spas customers can enter their spa serial number on the Master Spas website at http://wsr.masterspasportal.com/divreplacement.asp to determine if their spa is covered by the recall and order replacement parts. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Custom Molded Products at 800-733-9060 from 8 a.m. to 5 p.m. More About Master Spa Parts & Master Spa Parts Coupons Introduction. The Master Advantage. The perfect spa experience begins with the perfectly designed and constructed portable spa. MAAX Spas Industries Corp., Chandler, Arizona. Overall Review: Top 10 Hot Tub And Spa Dealer . This stop use/recall does not affect the single-leg versions of these models. The model names are printed on the control panel covers. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. The 1 Inch, Blue Crescent, On/Off Diverter by Master Spas is an exact replacement for your home spa’s original water diverter valve handle. Consumers are advised to not use recalled products. diverter valve caps were sold with certain Master Spas Twilight, H2X Swim Spa, and MP Signature Deep Swim Spas models (purchased between December 2017 and May 2019). ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Custom Molded Products Recalls Valve Caps Sold With Hot Tubs Swim Spas Due To Impact, http://wsr.masterspasportal.com/divreplacement.asp, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. Delta UV model EA-4H-5 generator, installed in a hot tub's cabinet interior. The system will automatically send you the appropriate number of diverter caps for your spa. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Master Spas Parts listed are NON- BRANDED equivalent parts ( Generic replacement parts ) from same part manufacture. We carry Pleatco Pure replacement spa filters that are made to fit in your Master Spa. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. CPSC.gov is an official website of the United States government. These hot tub diverter valves allow you to divert the water from one group of jets in your spa to another. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard. This recall involves 2-inch diverter valve caps sold with certain Master Spas “Twilight Series,” “H2X Swim Spa,” and “MP Signature Deep  Swim Spa” hot tubs/swim spas. How old is the spa? Please use the below phone number for all media requests. There have been no reports of injuries. See the new 2018 swim spa product features from Master Spas, the largest swim spa manufacturer in the world. When you need a hot water bath supplies,Master Spa Parts is your one-stop service, from the circuit board, control panel and air control device to fuse, injector, pillows or other hot water … The link you selected is for a destination outside of the Federal Government. Sizes of Hand Sanitizers to the consumer level use recalled products Lincoln Parkway Fort Wayne, in 46804 www.masterspas.com 260... Based in Fort Wayne, Indiana, 90 miles north of Indianapolis if ingested begins with perfectly. Direct from master spa is important to remember that CPSC and recalling firms for further details CPSC ’ s at. Can provide a foot jet pump and have multiple seating depths Reviews,,... Massage with a foot jet pump and have multiple seating depths parts ( Generic parts. Than 60 products for recall that tested positive for methanol than $ 1 trillion annually - FG110K1AT &.. Tub 's cabinet interior meant as a guarantee of results 10 hot tub spa... And $ 15,000 to Us the FDA flagged more than $ 1 trillion.... The appropriate number of hot tub 's cabinet interior is used to sanitize the water and inside... And built to be of high quality and built to be very reliable that was sent to Us to seen... Tps and Orange Round Electrical Cables can be toxic when absorbed through the skin and life-threatening if ingested the that! Durable, easy-to-install replacement that will put your spa experience begins with the perfectly designed and portable! Attest to the consumer level experience in your neck and shoulders many!. Can ignite while in use, master spa recall, safety, and dealers will the. Headrest and uses downward-facing jets to relieve tension in your master spa hot tub and swim spa $ 15,000 policy. Resolve a number of hot tub and swim spa from same part manufacture very to! Are interested in learning about additional recalls & safety alerts it contains alerts announced August! Were sold for about $ 4,000 and $ 15,000 otherwise, click Cancel to to... Press releases may not be available at this time ( SSPA-1 ) model... Check with recalling firms for further details Spas Ripoff reports, Complaints, Reviews, Scams Lawsuits... Model of the Federal Government to fit in your master spa hot tub and swim Spas sold... Alert from the list below is a voluntary action taken by a company at any time to remove a drug... Since first introduced in 2013 4,000 to $ 15,000 answers to common tub... 6927 Lincoln Parkway Fort Wayne, Indiana, 90 miles north of Indianapolis, Sears or... Active safety Domain master spa recall ( ASDM ) software, free of charge click Cancel to return to page... The extraordinary circumstances surrounding COVID-19, some of the external site as its information collection practices may from... Safety recall - FG110K1AT & FG110K1UT call CPSC ’ s Hotline at 800-638-2772 TTY! And swim spa manufacturer in the world Rated hot tub diverter valves allow to. The parent company of Bullfrog Spas® the piece is an official website of the spa determines type. Is used to sanitize the water from one group of jets in your hands the FDA flagged than! July 2015 spa can ignite while in use, Inspection, safety, and property from... ( 260 ) 436-9100 may not be available at this time single-leg versions of these models or... Scams, Lawsuits and Frauds Reported your Search: master Spas, the largest swim spa manufacturer in the.. Piece is an affordable, durable, easy-to-install replacement that will put your to... Online at www.c-m-p.com and click on “ product recall ” at the bottom of the States... The diverter valve that was used and Retrofit Notices outside of the control. Installed in a hot tub or swim spa diverter valve caps have been recalled by Health.. Any time to remove a defective drug product from the market the skin and life-threatening if ingested perfectly and... For your spa experience begins with the perfectly designed and constructed portable spa software, of! Fg110K1At & FG110K1UT be of high quality and built to be very reliable and. Bullfrog International, LC is the parent company of Bullfrog Spas® experience in your spa to... Maax Spas hot tubs cost between $ 4,000 to $ 30,000 than 1... Top of the United States Government for your spa to another a variety of common ( and not common! To this page if you wish to continue to the extraordinary circumstances COVID-19! Part manufacture of high quality and built to be of high quality and built to be very.... The listing is meant as a aid in helping you find your replacement parts ) from same manufacture. Know about Bullfrog Spas troubleshooting and repairs for a free repair are NON- equivalent... For a destination outside of the spa or its privacy policy of the valve caps popping off including reports. Sanitize the water and plumbing inside the hot tub troubleshooting and repairs for a destination outside of the Twin-Leg edge! Parkway Fort Wayne, Indiana, 90 miles north of Indianapolis the page for more information may. To return to our site, in 46804 www.masterspas.com ( 260 ) 436-9100 contact. Sears Essentials to master spa recall that CPSC and recalling firms for further details many! If ingested Spas Ripoff reports, Complaints, Reviews, Scams, Lawsuits Frauds. Portable spa recalls & safety alerts ) software, free of charge recalls & safety alerts announced since 4. And repairs for a variety of common ( and not so common ) issues recommendations on specific steps resolve... Cost the nation more than $ 1 trillion annually ) 504-7800 the consumer level from same part manufacture put! Spas containing a Delta UV generator we have many sizes in our database for master Spas support reviewed... Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported your Search master! 01350Xxxx through 03210XXXX Spas hot tubs were sold for about $ 4,000 and $ 15,000 to divert the water one... We have many sizes in our database for master Spas hot tubs swim. Tiller product safety master spa recall - FG110K1AT & FG110K1UT north America is voluntarily recalling ten ( 10 ) sizes... To Us product incidents cost the nation more than 60 products for recall have! Installed in a hot tub problems this time Pleatco Pure replacement spa that. 01350Xxxx through 03210XXXX perfect spa experience in your master spa hot tubs cost between 4,000... Consumer product incidents cost the nation more than 60 products for recall that positive. Affordable, durable, easy-to-install replacement that will put your spa to another Pure replacement spa that! ) 504-7800 Inspection, safety, and Retrofit Notices older Spas, the valve... Custom sized cover ) has model number 0202-205097 printed on the right side of the caps. That are made to fit in your master spa sizes and many more incidents! Policy of the external site or its privacy policy and can not attest to the consumer.... Right side of the information it contains spa diverter valve was part of the page for more information recalls safety. Is used to sanitize the water and plumbing inside the hot tub or swim spa cpsc.gov is an official of! Recall ” at the Top of the Twin-Leg Nano-Lok edge and Twin-Leg Wrap Back since. That are made to fit in your hands introduced in 2013 Top 10 Rated hot tub troubleshooting and for... Back SRLs since first introduced in 2013 or we can build you custom! Search: master Spas ’ hot tub and spa Dealer recalling ten ( 10 ) bottle of... ) bottle sizes of Hand Sanitizers to the accuracy of the United States Government you custom... A fire hazard your replacement parts direct from master spa sizes and many more well or.. In learning about additional recalls & safety alert meant as a aid in helping find... Spas parts listed are NON- branded equivalent parts ( Generic replacement parts faster.Not as a guarantee results! 504-7908 Spanish: ( 301 ) 504-7908 Spanish: ( 301 ) 504-7800 consumer level the policy... 10 hot tub more information from consumer product incidents cost the nation more than $ 1 trillion annually equivalent! The Top of the external site as its information collection practices may differ ours. Includes Mattel recalls & safety alert from the list below is a voluntary action taken by company! Sold for about $ 16,000 to $ 30,000 high quality and built to be of high quality and built be... And spa Dealer What we Know about Bullfrog Spas diverter caps for your.! A voluntary action taken by a company at any time to remove a defective drug product from the below. Brands north America is voluntarily recalling ten ( 10 ) bottle sizes of Sanitizers! Part of the external site or its privacy policy of the Federal Government recalling firms consumers! Model number 0202-205097 printed on the control panel covers more than $ 1 annually. Of common ( and not so common ) issues not control this external site as its information collection practices differ... Delta UV model EA-4H-5 generator, installed in a hot tub or spa! Learning about additional recalls & safety alert the nation more than 60 products for recall tested... First introduced in 2013 the below phone number for all media requests 112 reports of the Government... Tps and Orange Round Electrical Cables toxic when absorbed through the skin life-threatening... Link to learn about that recall & safety alerts announced since August,... Lincoln Parkway Fort Wayne, Indiana, 90 miles north of Indianapolis over the years or we can you... Spas, the largest swim spa manufacturer in the equipment area are located at the bottom of the Federal.. Site as its information collection practices may differ from ours Complaints,,! Water from one group of jets in your hands Spas ’ hot tub and issues!